Froggy Friend Umbrella

Free Shipping on Prepaid Orders:
Enjoy free shipping when you choose the prepaid option during checkout.

Cash on Delivery (COD) Orders:
A convenience fee of RPS 75 will be charged for Cash on Delivery orders.

Dispatch Time:
All orders are dispatched within 24 hours of payment confirmation.

Estimated Delivery Time:
Your order is expected to reach you within 2-3 business days from the date of dispatch.

Thank you for shopping with us! We want to ensure your satisfaction with every purchase. Please read our return policy below:

1- Eligibility:
You may return eligible items within 10 days from the date of delivery.
To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
Here's a sample returnable policy that covers a 10-day period:
Contact our customer service team within 10 days of receiving your order to initiate a return request.
Provide your order number, reason for return, and any relevant details.
Our team will review your request and provide instructions for the return process, including any required documentation or shipping labels.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service and insuring the package for its full value.
Refund or Exchange:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
If approved, refunds will be processed to the original payment method within [X] business days.
Exchanges will be processed promptly, subject to product availability.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We may require photos or other evidence to process your claim.